Invisible Shows

00:00 Hello and welcome to How to Get Discovered. I'm Maya And I'm Tom HTGD is a weekly conversation about podcast growth, search, discoverability and all the unglamorous mechanical stuff that decides whether anyone outside your existing audience ever finds your show Which Maya thinks is the most important thing in podcasting I do And which I think is mostly a distraction from making a good show Which is why we're doing this podcast together Quick introductions because it's episode 1. Maya came up through content marketing before she got into podcasts, which is relevant because she still thinks like a content marketer—every episode is an asset, every asset should compound, nothing is ever finished. And Tom has been making podcasts for 10 years, which is relevant because he has watched every fad in this industry come and go, and he is skeptical of basically all of them. Accurate!

00:56 The format of the show is simple. Each week we pick a topic, we disagree about it — sometimes we change each other's minds, sometimes we don't. The plan is 10 episodes and by the end of those ten episodes one of us is going to be more right than the other It's gonna be me We'll see Today's episode is called Invisible Shows. It's the one where I try to convince Tom, and you that most podcasts are basically impossible to find unless you already know about them and that this is a much bigger problem than the industry pretends And I'm gonna push back on that because I think the problem is real but smaller than Maya thinks and the solutions are usually worse than the problem Let's get into it!

01:41 I want to start with a thought experiment. Oh no... No, you'll like this one! Imagine someone—let's call her Sarah—is going on a long drive tomorrow. She has never heard of your show and she has never heard of my show. She is gonna type something into her phone or ask for her car or open up a podcast app and search for something to listen too. What does she search for? Depends what she's interested in. Right, so say she's interested in... I don't know beekeeping new hobby She just got her first hive Okay She types podcast about beekeeping for beginners into something Does she find your show? My show isn't about beekeeping Tom! I know what you mean fine If my show were about beekeeping

02:31 Probably not, no. She'd find the big ones—the ones with names she's already heard And that's the entire problem we're talking about for the next 30 minutes because there are probably hundreds of brilliant beekeeping podcasts out there maybe even one that is perfect for Sarah and she will never ever find them because podcasts are invisible That's the show. They really did. Okay, let me lay it out properly… When you publish a podcast episode what actually happens? You upload an mp3 to your host Your host pushes it to Apple Spotify Overcast Whatever People who already subscribe get a notification The episode goes into the feed And then... And then it lives there Forever

03:27 In theory. In theory! In practice, it sinks. The next episode comes along and pushes it down the list. Three months later, it's 20 episodes deep. A year later? It's so far down nobody scrolls that far. Sure but the people who care listened. That's the whole point – the episode did its job. That's exactly where I want to push back Because here's the thing. The episode did its job for the people who already knew about you, the audience you already had… but every episode you make is also a piece of evergreen content that could—in theory—be discovered by people who don't know you exist yet and almost none of them are going to find it because there's nothing for them to find! The mp3 is sitting on a server somewhere

04:16 This is the bit where I push back. Please! I've been doing this 10 years, and in 10 years the shows that have grown—really grown—not just chart spikes have grown because they were good. Word of mouth. Someone tells someone. The host goes on another podcast. A listener becomes a recommender. That's how it works. That's how it always worked, and I think the SEO and discoverability stuff is mostly noise that distracts people from making the show better." Okay two things first I'm not arguing against word of mouth Word-of-mouth is real It's how my show grew too for years But word-of-mouth has a ceiling its scales with the number of evangelists you have and Evangelists are rare

05:11 The question is, what do you do for everyone who isn't already evangelizing you? Make a better show so they will. But how do they find the show in the first place to decide whether to evangelize it? Hmm. Right, that's The Gap! That's where every podcaster I know is leaving listeners on the table because you've made the show—you've already done the hard work. The episodes exist—they're sitting there and the only thing standing between those episodes and a new listener is can they be found Okay, but can they be found is a much smaller problem than the SEO industry wants you to believe. Most podcasters I know who chase this stuff spend more time on metadata than on writing and their shows don't get better — they just get more anxious! That's fair and i'll concede that there is a version of this conversation that turns people into bloggers who happen to record audio...I do not want that either But that's a failure mode not the whole game

06:11 There's a version where the work you've already done—the episodes, the interviews, the conversations—gets a second life without you doing anything different to the show itself. That's the part I'd want to hear more about So this is what I want to get into… The back catalog Because I think most podcasters think of their back catalog as an archive A historical record Old episodes And I want to convince YOU and the listener that your back catalog is an asset Not an archive. Okay, give me the version of that argument that doesn't sound like a LinkedIn post? Fair... So pick an episode from your show from two years ago—any episode! Was it any good? Some of them… sure. Pick a good one. Alright… there's one about how to negotiate a freelance rate

07:04 Perfect. Is that conversation any less true today than it was two years ago? No, if anything more relevant Right! So you have a piece of content that's still useful Still relevant Still good And how many people listened to it when it came out? Whatever my audience was at the time And how many people are listening to this week? Almost none Why? Because its old But you just said the content isn't old. The conversation isn't old, the advice in it isn't old...the only thing that's old is its position in the feed! Yeah… So you've got a brilliant conversation about freelance rate negotiation and somewhere in the world this week there was a freelancer Googling how do I negotiate my rate? And your episode does not come up because Google has no idea your episode exists

07:57 It's an mp3. It's invisible! Okay, but I had transcripts... Did you? For some episodes yeah…I paid a service to transcribe them years ago. Cost me a fortune and nothing happened Where did those transcripts live? On my show notes page under the player One long blob of text No structure, no timestamps, no episode-specific URL? Probably. That's the thing! Having a transcript and having a transcript that works for search are two completely different things. A wall of text under an embedded player isn't a searchable document—it's a blob

08:38 Google can technically read it, but it can't understand what's in it. Can't surface specific moments. Can't tell that this paragraph is about rate negotiation and that paragraph is about client onboarding To a search engine your transcript page was basically one giant noun This is starting to feel like the part where you tell me I should have done something different. It's the part where I tell you that you weren't wrong, you were just early. The tools to do it properly didn't really exist when you tried – they exist now! I'll give you a concrete example. I put my show through PodHerd about, I think it's 8 months ago now. Every episode—transcribed, indexed, structured properly—each moment with its own URL! And the thing that surprised me wasn't the new episodes…it was the old ones. Episodes from years ago started getting search traffic

09:33 Not a flood, but steady. People landing on a moment from episode 47—listening, subscribing… episodes I'd basically given up on. Hmm... I'm not saying that to sell you anything. I'm saying it because it changed how I think about everything I've ever recorded. The back catalog isn't dead weight—it's compound interest. You've already done the work. The question is whether anyone can find it? Look I'm not converted, but I'll accept that the transcripts I had weren't doing what I thought they were doing. That's a bigger concession than you realize. Don't push it! Okay last segment...I want to put the disagreement between us as cleanly as i can because I think it's the thing this whole series is about Go on

10:25 You believe, correct me if I'm wrong that the most important audience for any podcaster is the audience they already have. That depth beats breadth. That you serve the loyal listener and let everything else take care of itself? Roughly yes with the addition that serving the loyal listener well is also how you get new ones because they tell people Right, and I don't disagree with any of that. I think loyalty is the foundation—if your existing audience doesn't love the show nothing else matters. But I also think there's a second audience that you have responsibility to…and that's people who would love your show if they knew it existed That's a category that includes everyone on earth! How do you even think about that?

11:12 I think about it like this. Right now, today there is somebody searching for the exact thing your show is about They have the question You have the answer They're going to find an answer somewhere. The only question is whether it's yours or somebody else's. That's a good line! It is, isn't it? But here's where I push back… You're describing a search-shaped listener—someone with a specific question looking for a specific answer—and I don't think most podcast listeners are that person. Most podcast listeners are commuters and dog walkers and people doing the washing up

11:52 They're not searching. They're browsing! They want company, they want a host they trust… Okay yes most listening is browsing I'll absolutely give you that but how do those browsing listeners find the host they trust in the first place? They have to enter the funnel somewhere And I think for an enormous number of people now, that entry point is a search. They Google a question, they land on an episode, they listen to that one episode and if they like the host? They become a browser! They become The Dog Walker. They become loyal." So you're saying search is top of funnel and loyalty is bottom?

12:33 Yes. And what I think most podcasters have done is they've built the bottom of the funnel, the loyal listener experience beautifully and they've completely ignored the top They've got a wonderful living room with no front door That's annoyingly good Thank you But i'm still not entirely convinced I think the version of this conversation where the podcaster spends all week tweaking titles and metadata, and never actually makes a better show is a real risk. And I see it happen. I see it too! And I think that's a failure mode we should keep coming back to in this series. None of this matters if the show is boring —we agree on that completely— We do But the show isn't boring That's the premise

13:21 The show is good. The work is done, and the question for the next 10 episodes? What are the things you can do that make the work you've already done findable without becoming the kind of podcaster who's lost the plot? Okay! I'll bite...for ten episodes So next week what are we doing? We're doing the one about where you actually publish your transcripts — the whose-house-are-you-building one Right. Domain authority versus platform authority, whether you're building on your own URL or somebody else's. This one is going to be fun because you're gonna get to be skeptical about a thing called a CNAME! I have never in my life had an opinion about a CNAME You are about to have one Wonderful Thanks for listening to How To Get Discovered We'll see ya next week See ya next week