
187: Work So Hard Burnout Nearly Killed Him feat. Nick Medlock
High Standards in Adult Social Care and CQC Ratings
Nick Medlock discusses the challenges and rewards of supporting adults with learning disabilities and autism. He emphasizes the importance of hiring "good people" over experienced CVs, noting that some interviews lasted three hours to ensure a candidate's character fit. Under his leadership, the company maintained an "Outstanding" rating from the Care Quality Commission (CQC) for six years before its eventual sale.


