Topic: Community Management

2 chapters across the catalog

Ep 151: Helping your members take action - part 1
Episode 151 0:50 - 2:30

151: Ep 151: Helping your members take action - part 1

Membership Retention and the Problem of Inactive Members

A new three-part series begins focusing on the frustration of membership owners whose members show up but fail to take action. When members do not implement what they learn, they fail to see a transformation and eventually question the value of their investment. This lack of engagement often leads to members leaving the community to save time and money.

Episode 93: Clear as mud?
Episode 93 3:13 - 4:45

93: Episode 93: Clear as mud?

Establishing Boundaries and Managing External Expectations

Defining clear boundaries regarding work hours, client calls, and email response times is essential for maintaining control over a professional schedule. Additionally, seeking explicit clarity on the expectations of partners and clients prevents the unnecessary burden of assumed responsibilities that may not actually exist.