Episode 8 • • 10:33 - 14:07
8: Ep 08: Step #6 Your Value - If you don’t get this one right, no-one will buy!
Client Feedback, Measuring the Ripple Effect
Regularly gathering feedback helps service providers understand the emotional and practical shifts their clients experience from beginning to end. This data allows for more excited and authentic communication about a program's impact. The discussion emphasizes that businesses should focus on what they "make happen" rather than just what they "make."