Topic: Customer Experience

1 chapters across the catalog

Episode 40: How to get known for what you do
Episode 40 13:08 - 18:26

40: Episode 40: How to get known for what you do

Step 4, Intentional Personal Branding and Audience Perception

Personal branding is described as an intentional effort to influence the narrative others tell about a business owner based on every interaction. An anecdote regarding a secret anonymous survey reveals how audience perceptions can range from "approachable" to "rambling," highlighting the importance of being mindful of one's presence. Building a brand involves showing the person behind the business to foster human-to-human trust and connection.