Episode 180 • • 23:17 - 25:45
180: The Decade That Makes or Breaks You: What I've Learned at 52
Eye-Level Communication, Active Listening Techniques
Effective communication involves physically and emotionally meeting people at their level, such as kneeling to speak with children at eye level. Jensen shares a technique from his time as a waiter to illustrate the power of eye-to-eye contact in making others feel understood. He emphasizes repeating back what was heard to confirm understanding and avoid defensive deflections.