• 48:54 - 51:31
How To Use The Power Of Your Network with Andy Lopata
Benefits Agency Review Decisions, Relationship ROI
Lopata reveals that years after leaving a government role, he learned that receptionists had been protecting his decisions from angry claimants because they liked him. This serves as a case study in how investing time in "non-essential" relationships can provide a massive return on investment by reducing workplace conflict.